I personally want every customer to know that I take great pride in selling products that I believe in and want you to feel comfortable in making any purchase in my store. I believe that owning an online store is just the same as if I had a store in your local town and make sure that I provide superb customer service with each and every customer as if I was meeting you in person. Buying furniture online can be a daunting experience especially because you are not able to touch and feel each product. On the other hand, you are able to have access to great furniture that you may not have had the opportunity to purchase, had you not found it online. I want to make each and every customer feel comfortable knowing that I, personally take great pride in making sure that you, the customer is happy. I am personally involved in every transaction and am always available to discuss any questions or concerns that you have. I personally research each and every new product line that I introduce and feel confident that you will enjoy the piece of furniture, lighting or accessory that you purchase. We stand behind each of our products and guarantee their construction. Please contact us with any questions to discuss individual vendor guarantees.
Please feel free to contact me personally at dinam@comcast.net at any time with any questions. I make it my personal mission to do my best and make each purchasing experience in my online store a positive one!
Our
products are designed and manufactured as antique reproductions and are
made of solid wood. Many traditional construction techniques are used,
including dovetailing, tendon joints, pegged mortise, handcarving, and
parquetry. Primary wood species include oak, pine, mahogany,
rubberwood, teak, alder and birch. Some of our finishes have a
distressed and and antiquated look. Therefore, it is normal to have
slight variations in dimension or finish. Solid wood furniture is
affected by humidity and atmospheric pressures, so it continually
responds to its environment. Some splitting, cracking, warping and or
other movement of wood components may occur.
Knots, grain, cracks and color
variations are natural characteristics of the wood and are also a result
of the hand craftsmanship that gives the furniture its unique,
beautiful and rustic appearance.
In certain climates, these woods
may naturally expand or contract and may develop slight openings and
cracks. These may occur in and between the joined panels of the piece
but will not compromise its structural integrity. Openings and cracks
are part of the products rustic nature. However, if desired, these may
be filled or concealed using products available at most hardware stores.
For best results, we strongly suggest consulting a wood professional for any touch-ups and/or repairs.
Normal shrinkage, swelling, cracks
and minor warpage of wide boards on furniture is to be expected and is
not a structural defect; it is aesthetic and the nature of rustic
furniture.
Care Instructions:
Dust with a clean soft lint free cloth. Avoid exposure to direct
sunlight, water and extreme heat for periods of time. DO NOT use water
or any product that contains petroleum-based chemicals, they will ruin
the finish. Damages should be professionally repaired.
FREQUENTLY ASKED QUESTIONS
Do these woods split? Our
wood is kiln-dried. We guarantee the seams in our furniture will not
open up beyond a slight movement that may be expected with rustic
furniture made with a panel construction. (Please note that a seam split
differs from the natural distress of the wood.)
What is considered natural distress? Cracks
within the wood, knots, indentations and other superficial
imperfections. Also, our furniture is hand-made and there are elements
of that construction (filled nail holes, etc.) that can be seen upon
close inspection. They blend in with the look of our furniture and add
to the rustic charm. |